IIBM Institute of Business Management– Cancellation & Refund Policy

Thank you for choosing IIBM Institute of Business Management as your learning partner. We offer professional development and business management programmes, including DBA, MBA, BBA, Honorary Doctorate, and PhD.

We understand that circumstances may change. This Cancellation & Refund Policy outlines the terms for enrolment cancellation and refund requests, ensuring transparency and fairness in accordance with applicable programme conditions and consumer protection laws.

By enrolling in any of our courses through our website, you acknowledge and agree to this Refund Policy, our Terms of Use, and our Privacy Policy.

1. General Guidelines

• All refund requests must be submitted in writing, either via email to our official support team, through Mail, or vanshika@iibmindia.in/ Learning@iibmindia.in.
• Refunds, where applicable, will be processed back to the original payment method used during purchase.
• Refunds will be completed within 30 business days of receiving a valid refund request.
• Registration fees, administrative charges, and non-refundable deposits (where specified) are not eligible for refund.
• In cases of duplicate payments, the extra amount will be refunded in full within 5–7 working days after customer notification.

Withdrawal After the Program Begins:

If you withdraw after classes begin, refunds will be issued as per the following structure:

Time of Withdrawal	Refund of Tuition Fee Paid
15 or more days before the program start date	100%
Within15days after the program start date	80%
16–30 days after the program start date	50%
More than 30 days after the program start date	No refund

Note: The above schedule must be confirmed against IIBM’s approved program-specific refund terms before publication.Any refund calculation will exclude only those fees or charges that are lawfully non-refundable and were properly disclosed.

2. Refund Policy for all Institutions Programs

• If cancellation is requested within 48 hours of purchase, a refund will be issued after deducting a 5% administrative fee.
• If cancellation is requested after 48 hours, no refund will be processed.
• For partner Institution courses, a 50% cancellation charge will apply if canceled within 48 hours. No refunds are issued after 48 hours.
• Students are entitled to a 14-day cooling-off period under Consumer Protection Law. If no course content has been accessed during this period, a full refund will be issued.

3. Duplicate or Erroneous Payments

• If you accidentally make a duplicate payment, please notify us immediately at our email (enrollment@iibmindia.in) ( vanshika@iibmindia.in )
• Refunds for duplicate transactions will be processed within 5–7 business days, to the original mode of payment.

4. Important Conditions

• Refund eligibility is calculated from the formally notified start date of the course or event.
• Refunds will only be issued to the original payer; transfers to alternate accounts are not allowed.
• Bank charges, currency conversion fees, and payment gateway charges (including Stripe fees) are non-refundable.
• Once a student has accessed significant portions of the course materials, refund eligibility may be impacted.

5. Refund Processing Timeline

• All eligible refunds will be processed within 5–7 working days and credited back to the customer’s original mode of payment.

6. Business Description

IIBM Institute of Business Management offers online business and management programs, professional training, and career development opportunities. Certain programs are delivered in collaboration with partner institutions responsible for awarding qualifications and issuing relevant documents.

For cancellation or refund enquiries, please contact IIBM through the official details available at www.iibmindia.in

7. Contact for more:

Call: +91 9319123456

Email: vanshika@iibmindia.in , learning@iibmindia.in